Case study
Self-Service Kubernetes Platform for Financial Services
A major financial institution needed a self-service Kubernetes platform providing hosting, monitoring and scaling for multiple development teams.
- Industry
- Financial Services
- Duration
- 18 months
The challenge
The organisational problem was the real one. A central operations team had become a bottleneck: every deployment, every scaling decision and every new environment went through the same small group. Teams waited days for changes that should take minutes, and operations spent its time on repetitive requests instead of on the platform itself.
The approach
We built an automated cluster platform that fused software development with operations, so that the safe path for a development team was also the fast one.
The networking was restructured from VPC peering to a hub-and-spoke model with transit gateways. Peering does not scale organisationally: each new team compounds the connection count and the review burden.
Security controls were integrated, not bolted on. Vault handled secrets and Falco handled runtime container security, with policy enforced by the platform instead of by review. Observability used OpenTelemetry and Grafana and was in place from the start, because a self-service platform teams cannot see into only moves the support burden somewhere else.
The outcome
- Deployment time for development teams fell from days to minutes
- Platform uptime reached 99.9% through automated scaling and monitoring
- Self-service capability reduced operational overhead by around 60%
- Security posture improved through integrated scanning and policy enforcement
The 60% reduction in operational overhead is the number worth dwelling on: it represents a central team no longer spending most of its week on requests that the platform could answer itself.
Next step
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